We’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏
Posted Aug 19, 2026 - 15:40 UTC
Update
This afternoon, we identified some issues affecting Monzo and activated Monzo Stand-in, our fully independent backup bank.
We're rolling out a fix and moving quickly to get full service back up and running for everyone.
Posted Aug 19, 2026 - 13:12 UTC
Update
The problems affecting delayed payments aren’t fixed yet. We are also experiencing issues with our phone lines right now, which means your calls might not connect.
We’re hard at work to get everything back up and running 💪
Posted Aug 19, 2026 - 12:38 UTC
Investigating
We're have been experiencing delays in processing payments. We’re looking into it, and we’ll share more when we’ve got it.
Posted Aug 19, 2026 - 11:55 UTC
This incident affected: 📱 Monzo App, 💸 Outbound Bank Transfers, and 💰 Inbound Bank Transfers.