All Systems Operational

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

๐Ÿ“ฑ Monzo App   Operational
๐Ÿ’ณ Card Payments   Operational
๐Ÿ’ฐ Inbound Bank Transfers   Operational
๐Ÿ’ธ Outbound Bank Transfers   Operational
๐Ÿ”— Public API   Operational
๐Ÿ’ Live Chat   Operational
๐Ÿ“จ SMS Outbound Delivery   Operational
๐Ÿ“จ SMS Outbound   Operational
๐Ÿ“ฌ Email Delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018
Resolved - All services should now be functioning as normal.
Jun 21, 10:43 UTC
Monitoring - We believe that that the issue has been resolved and that payments should now be processing as normal. We're still monitoring the issue and investigating the cause. Thank you for your patience.
Jun 21, 08:43 UTC
Investigating - We're urgently investigating an issue that is causing some payments to fail. We're also aware that the app may have difficulty loading a transaction feed for some customers, and that there may be delays in scheduled inbound and outbound bank transfers. We're working hard to resolve the issue as soon as possible.
Jun 21, 08:16 UTC
Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - All card payments are now processing as normal.
Jun 13, 10:51 UTC
Update - Weโ€™re receiving reports of some card payments not going through โ€” our engineers are currently investigating this. This appears to be only affecting a small number of merchants, so your card should work elsewhere.

Weโ€™ll let you know as soon as the issue has been resolved, but please feel free to reach out if you have any further questions or need any help.
Jun 13, 10:36 UTC
Update - We are continuing to investigate this issue.
Jun 13, 10:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 10:34 UTC
Investigating - Weโ€™re receiving reports of some card payments not going through โ€” our engineers are currently investigating this. This appears to be only affecting a small number of merchants, so your card should work elsewhere.

Weโ€™ll let you know as soon as the issue has been resolved, but please feel free to reach out if you have any further questions or need any help.
Jun 13, 10:34 UTC
Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.