Experiencing Issues with 📨 SMS Outbound Delivery

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App   Operational
💳 Card Payments   Operational
💰 Inbound Bank Transfers   Operational
💸 Outbound Bank Transfers   Operational
💷 Cash Deposits   ? Operational
🔗 Public API   Operational
💁 Live Chat   Operational
📨 SMS Outbound Delivery   Degraded Performance
📨 SMS Outbound   Operational
📬 Email Delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018
Resolved - This incident has been resolved.
Dec 8, 12:23 UTC
Update - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC
Monitoring - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC
Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - We've fixed the problem affecting inbound and outbound bank transfers - all delayed payments have now arrived
Dec 5, 12:44 UTC
Investigating - We're investigating an issue causing inbound and outbound bank transfers to be delayed, we expect this to be resolved in a few minutes.
Dec 5, 12:37 UTC
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.