Monzo Bank Status

All Systems Operational

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App Operational

💳 Card Payments Operational

💰 Inbound Bank Transfers Operational

💸 Outbound Bank Transfers Operational

🔗 Public API Operational

💁 Live Chat Operational

📨 SMS Outbound Delivery Operational

📨 SMS Outbound Operational

📬 Email Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 23, 2018

No incidents reported today.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

Some Payments May Fail

Resolved - All services should now be functioning as normal.
Jun 21, 10:43 UTC

Monitoring - We believe that that the issue has been resolved and that payments should now be processing as normal. We're still monitoring the issue and investigating the cause. Thank you for your patience.
Jun 21, 08:43 UTC

Investigating - We're urgently investigating an issue that is causing some payments to fail. We're also aware that the app may have difficulty loading a transaction feed for some customers, and that there may be delays in scheduled inbound and outbound bank transfers. We're working hard to resolve the issue as soon as possible.
Jun 21, 08:16 UTC

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

Some Card Payments May Decline

Resolved - All card payments are now processing as normal.
Jun 13, 10:51 UTC

Update - We’re receiving reports of some card payments not going through — our engineers are currently investigating this. This appears to be only affecting a small number of merchants, so your card should work elsewhere.

We’ll let you know as soon as the issue has been resolved, but please feel free to reach out if you have any further questions or need any help.
Jun 13, 10:36 UTC

Update - We are continuing to investigate this issue.
Jun 13, 10:34 UTC

Investigating - We’re receiving reports of some card payments not going through — our engineers are currently investigating this. This appears to be only affecting a small number of merchants, so your card should work elsewhere.

We’ll let you know as soon as the issue has been resolved, but please feel free to reach out if you have any further questions or need any help.
Jun 13, 10:34 UTC

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.