All Systems Operational

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

πŸ“± Monzo App   Operational
πŸ’³ Card Payments   Operational
πŸ’° Inbound Bank Transfers   Operational
πŸ’Έ Outbound Bank Transfers   Operational
πŸ”— Public API   Operational
πŸ’ Live Chat   Operational
πŸ“¨ SMS Outbound Delivery   Operational
πŸ“¨ SMS Outbound   Operational
πŸ“¬ Email Delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018
Resolved - Adding or removing your cards from Apple Pay or Google Pay is now working again πŸŽ‰
Aug 17, 18:53 UTC
Monitoring - There's an issue with adding, removing or managing cards for Apple Pay or Google Pay at the moment. It doesn't affect any cards you've got in there already – they'll work fine. We're working with Mastercard to get it fixed.
Aug 17, 13:46 UTC
Investigating - There's an issue with adding, removing or managing cards for Apple Pay or Google Pay at the moment. It doesn't affect any cards you've got in there already – they'll work fine. We're working with Mastercard to get it fixed.
Aug 17, 12:58 UTC
Aug 16, 2018
Resolved - We have now resolved the issue and all inbound and outbound payments are processing normally. Thank you for your patience and we apologise for any inconvenience.
Aug 16, 17:05 UTC
Monitoring - Inbound and outbound bank transfers are currently delayed while we investigate an issue. Sorry for the inconvenience. We will provide updates shortly.
Aug 16, 16:39 UTC
Resolved - This incident has been resolved.
Aug 16, 16:15 UTC
Monitoring - Delayed transactions should be coming through now. We're continuing to monitor the situation.
Aug 16, 15:58 UTC
Investigating - We’re experiencing problems and top ups, pot transfers and sending money may be delayed. We’re working hard to fix it as soon as we can, and will continue to post updates.
Aug 16, 15:36 UTC
Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Resolved - Phone calls are working again πŸ™ŒThanks for bearing with us!
Aug 13, 13:03 UTC
Investigating - We're currently having issues with receiving phone calls for customer support. If you need to get in touch urgently, please contact us via chat in the Help section of the Monzo app
Aug 13, 12:56 UTC
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.