Monzo Bank Status

Experiencing Issues with 📨 SMS Outbound Delivery

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App Operational

💳 Card Payments Operational

💰 Inbound Bank Transfers Operational

💸 Outbound Bank Transfers Operational

💷 Cash Deposits Operational

🔗 Public API Operational

💁 Live Chat Operational

📨 SMS Outbound Delivery Degraded Performance

📨 SMS Outbound Operational

📬 Email Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

Our wait times are a little bit longer than usual at the moment.

Resolved - This incident has been resolved.
Dec 8, 12:23 UTC

Update - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC

Monitoring - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

Bank transfers delayed

Resolved - We've fixed the problem affecting inbound and outbound bank transfers - all delayed payments have now arrived
Dec 5, 12:44 UTC

Investigating - We're investigating an issue causing inbound and outbound bank transfers to be delayed, we expect this to be resolved in a few minutes.
Dec 5, 12:37 UTC

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.