Update - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC
Monitoring - We're working hard to answer your questions as soon as possible, and we're growing the team rapidly to get us back up to speed. In the meantime it might take us a little while to get back to you.

If it's urgent and you really need help as soon as possible, make sure to flick the urgent switch on – that lets us know to prioritise your message 👍
Nov 16, 18:22 UTC

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App   Operational
💳 Card Payments   Operational
💰 Inbound Bank Transfers   Operational
💸 Outbound Bank Transfers   Operational
🔗 Public API   Operational
💁 Live Chat   Degraded Performance
📨 SMS Outbound Delivery   Operational
📨 SMS Outbound   Operational
📬 Email Delivery   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2018

No incidents reported today.

Nov 17, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - All delayed bank transfers have been delivered and there are no further delays to bank transfers. Thank you for your patience during these delays.
Nov 9, 18:23 UTC
Monitoring - We are now delivering delayed bank transfers. They should arrive in the next few minutes.
Nov 9, 18:21 UTC
Identified - Some bank transfers are currently delayed. If you've made a payment to or from a Monzo account, your payment will not be delivered immediately but should come through within the next hour. Please avoid trying bank transfers again. We're sorry for the inconvenience from this.
Nov 9, 18:01 UTC
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.