Update - The vast majority of customers have received their delayed gambling payments, but there is still a small number of payments we have not received. We're expecting some payments to arrive tomorrow morning but others may take longer. We're continuing to push for a resolution with the relevant payment providers.
Apr 26, 20:32 UTC
Monitoring - While we we're still confirming, we currently believe that the remaining customers have received their delayed gambling payments overnight. We're verifying that all customers who have contacted us about this issue have now received their payments.
Apr 26, 12:35 UTC
Update - Most customers expecting gambling payouts should now have received their payments.

Unfortunately, we have not received some payouts for particular sites and we're not yet able to confirm when those payments will arrive. We have urgently escalated to the appropriate service provider and we'll continue to push for a resolution for the remaining payments. We will update on estimated time frames as soon as we have more information.
Apr 19, 03:24 UTC
Update - The affected service providers have confirmed that customers impacted by delayed gambling payouts can expect their payments to start arriving overnight and we’re optimistic this will be fully completed by the early hours of Friday morning. We will monitor closely to verify that customers who have been in touch with us receive their money.
Apr 18, 17:02 UTC
Identified - We are aware of delays in gambling payouts made in the last week through several sites that use a common payments provider. We will be working with these sites and their provider to resolve this delay and will keep you updated.
Apr 18, 08:40 UTC

About This Site

We continuously monitor the status of the Monzo Current Account and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App Operational
💳 Card Payments Operational
💰 Inbound Bank Transfers Operational
💸 Outbound Bank Transfers Operational
💷 Cash Deposits ? Operational
🔗 Public API Operational
💁 Live Chat Operational
📨 SMS Outbound Delivery Operational
📨 SMS Outbound Operational
📬 Email Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019
Resolved - We've fixed the problem affecting delayed feed items and notifications, everything is back to real-time ⚡️
May 25, 17:35 UTC
Investigating - We’re investigating reports of feed items in the Monzo app and notifications being delayed, for
- Payments to other Monzo customers
- Moving money in and out of Pots.
- Cash Deposits
- Payments using your monzo.me link

We don’t think any other Monzo features are affected, and we're working hard to fix it.
May 25, 16:40 UTC
May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019
Completed - We've turned off SMS notifications for the Monzo status page. Please follow @MonzoStatus on Twitter to stay up-to-date.
May 20, 09:01 UTC
Scheduled - Just to let you know, we’re turning off SMS notifications for the Monzo status page. Please follow @MonzoStatus on Twitter to stay up-to-date.
May 15, 14:30 UTC
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.